Return & Refund Policy

At 【请替换：店铺名称】, your satisfaction is our priority. If a product you purchased does not meet your expectations, you may request a return under the conditions outlined below.

Return Eligibility

Return requests must be submitted within 30 calendar days of receiving your order.

Conditions for Returns

To be eligible for a return, the product must:

Be unused and in its original condition.
Be returned with its original packaging, when applicable.
Include all original accessories and components.
Not have been altered, damaged, or improperly used.

Returns that do not meet these criteria may be refused.

Non-Returnable Items

The following types of products are not eligible for return:

Personalized or made-to-order products.
Digital products and downloadable content.
Gift cards.
Clearance or final-sale merchandise.
Products that have been used, installed, modified, or damaged.

Refund Procedure

Once we receive your returned items, we will inspect them. After the return is approved, a refund will be issued to the original payment method. Please allow 5-7 business days for the refund to be processed, depending on your payment provider.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, incomplete, or contains the wrong product, please keep the product and original packaging while we investigate the issue.

Return Shipping

Return shipping fees are the responsibility of the customer unless the return is due to an incorrect shipment, defect, or damage. Shipping fees are calculated and displayed at checkout for your reference.